Parent/Guest Portal Support

Introduction:

The WVU Parent/Guest Portal is a secure online system that allows students to share information with their parents/guests ranging from financial aid to grades and class schedules to housing and dining plans.

If you have questions about the Parent/Guest Portal, view the WVU Parent/Guest Portal information in the Knowledge Base. We recommend checking out the Parent/Guest Portal FAQ for Students.

If you need additional assistance with the Parent/Guest Portal, click the Parent Portal Support button. If you are a student with an active Login account, please sign in before submitting your request.

Note: Due to the protection of students’ rights under FERPA, a student may restrict the information that a parent or guest is able to access and revoke access at any time. For FERPA updates and more information, go to ferpa.wvu.edu.

Eligibility:

Any WVU student with an active WVU Login account may request assistance with setting up their Parent/Guest Portal. Any parent or guest who has been granted access to a student's information may request assistance with the portal.

Please note that Information Technology Services cannot provide information about a student unless that student has granted you access to that information.

Cost:

There is no charge to request or use this service.