Request Help With This Site

Submit a ticket to request changes to TeamDynamix articles and services, or report an issue with this site.

Services (7)

Bomgar (BeyondTrust) Login Support or Technician Changes

Bomgar (BeyondTrust) user request login assistance, to report Bomgar login issues, request support or make technician changes to their license pool.

Add Me to a Current Issue or Outage Ticket

Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue. To report a new issue or request a service, please search the Service Catalog for the appropriate service.

Let Us Know How We're Doing

Provide feedback on the self-service website (it.wvu.edu/help).

Submit Project Request

Complete the form to submit a preliminary project request to the ITS Project Management Office.

TeamDynamix Application Request

Use this service for TeamDynamix requests. Submit Knowledge Base or Service Catalog changes, add and remove technicians, report errors or submit a general question about using TeamDynamix.

TeamDynamix Attribute Examples

This service will show you the different attributes we have available to build forms and show you an example of how the parent/child relationships can work.

TeamDynamix Training Request

Request TeamDynamix training for assistance with effort reporting, ticket processes and more. When submitting this request select the TeamDynamix option.