Submit a request for general telecommunications assistance. Funding is not required for general questions or assistance, but additional services may require a fee.
Request a conference account to host calls with eight or more people or to provide unique, secured call-in numbers.
Request to connect your voicemail to your email address.
Make changes to speed dials or Busy Lamp Fields on your office phone or make changes to the layout of an expansion module (Side Car).
Request a new campus telephone and voicemail account.
Request that an existing account be reassigned.
Request assistance if you are unable to reconcile with MAP when accessing your bill.
Use this service to report repeated telemarketer calls or calls that you believe are showing a fake caller ID.
Request to add or change access to an IT Bill for new or existing users.
Request software or systems for your campus call center.
With a TID or Calling Card, you can make business-related international distance calls and send faxes from your office phone or fax machine and have the charge billed appropriately.
Request repairs for your work phone or assistance with general phone issues.
Submit a request to have your existing voice mailbox password reset.
Request updates or changes to your unit's phone service and billing information.