Administrative and Business Tools

Submit a ticket for help with systems related to business and administrative functions.

Categories (6)

Application and Database Administration Requests

Request a localization, patch, or general database or application administration support.

CRM System Requests

Request assistance for the Customer Relationship Management (CRM) system.

Business Information Requests

Submit a ticket for MAP or My Reports requests.

Project Management Requests

Request a new project with the ITS Office of Project Management and Planning.

Purchasing Requests

IT purchasing approval and eCommerce support.

Reporting Requests

Request a new, modified report or report an error/bug with an existing report in MyReports, MAP, Argos, WVU+kc and IDEAS.

Services (4)


The online parking system allows users to manage permits and parking tickets.

Request to Collect Biometric Identifiers

Use this service to request to collect biometrics identifiers at West Virginia University.

Update Your WVU Contact Information (MyHR)

Your postal addresses, phone numbers and emergency contact information can be updated through MyHR.

Wall Clock Support

Report a wall clock issue or request a new wall clock location.