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Change Login Password
How to create a new password if you forget it or need to change it for any reason.
Graduate Admissions Application Portal
Information regarding the WVU admission application system for individuals applying for a graduate program.
Making a Payment to WVU at the Mountaineer Hub
Information about making payments at the Mountaineer Hub.
WVU Student Cancellation System
How to log into the Student Cancellation System.
FERPA - Family Educational Rights and Privacy Policy Act
West Virginia University policy on the Family Educational Rights and Privacy Act (FERPA).
New Student Orientation FAQ
Contact information for New Student Orientation.
Alcohol Education Training
Information on the AlcoholEdu class including contacts for technical support.
Undergraduate Admissions Application Portal
Information regarding the WVU admission application system.
Virus Removal
Steps to take if you think you have a virus on your WVU-owned or personal computer.
Blocked Sites on ITS Wired Networks
What to do if you believe a legitimate site is blocked from an ITS wired network.
OneNote Mobile App Will Not Allow Sign-In
Troubleshooting for students, faculty, and staff who cannot sign into the mobile app for OneNote.
Office 365 OneNote Class Notebook
With Office 365's OneNote Class Notebook application, instructors can create a collaborative online space for classwork and notes.
Access a Student Record via the Parent/Guest Portal for the First Time
A step-by-step guide for accessing a Student Record via the Parent/Guest Portal for the first time.
Grant Parent/Guest Portal Access: Instructions for Students
A step-by-step guide to set up access for a parent/guest using the Parent/Guest Portal.
Parent/Guest Portal FAQ for Students
Frequently asked questions regarding the STAR Parent/Guest Portal for students.