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ITS Service Desk Contact Information
Contact information for the ITS Service Desk.
Remove Old Device from Duo Account
Instructions for removing an authentication device.
WVU Directory FAQ
Have a question about the WVU Directory? Start with the WVU Directory FAQ.
Resync Duo Display Token
Follow these troubleshooting steps if you're unable to authenticate with your Duo display token.
Set Default Duo Authentication Device
Instructions for changing your authentication method for Duo.
Authenticate with Duo
How to authenticate using a push notification or passcode to get into WVU systems.
Add a Duo Display Token
Follow these steps to set up a Duo hardware token device for Duo authentication.
Set up Duo Two-Factor Authentication on a Phone or Tablet
How to set up Duo two-factor authentication on a mobile device.
Graduation FAQ
Have a question about graduation? Start with the Graduation FAQ.
Connecting Mobile iOS and Android Devices to WVU's Wi-Fi
Configure your Apple or Android mobile device to the WVU.Encrypted network.
Where to Use Your Mountaineer Card & Mountie Bounty
On and off campus locations that accept Mountaineer Cards.
WVU Hub
The WVU Hub is a centralized location for students to receive assistance with account payment, financial aid, scholarships, academic information and student employment.
Community Web Troubleshooting
Learn how to troubleshoot common Community Web issues.
Update Your Personal Information (for WVU students)
Learn how to update your personal information (for WVU students).
Download Microsoft Office for Free
Links to information about software licensing for Microsoft products.