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- Knowledge Base
- Mountaineer Card and Mountie Bounty
On and off campus locations that accept Mountaineer Cards.
- Knowledge Base
- Computer, Software and Printing
- Printing and Copying
- Managed Printing (Departmental Copier) Articles
Learn how to install a network printer.
- Knowledge Base
- Administrative and Business Tools
- Purchasing Articles
- Mountaineer Marketplace
- Approving Carts in Mountaineer Marketplace
Learn how to return a requisition to a shopper.
- Knowledge Base
- Administrative and Business Tools
- Purchasing Articles
- Mountaineer Marketplace
- Getting Started with Mountaineer Marketplace
Learn about Mountaineer Marketplace, WVU's online shopping portal.
- Knowledge Base
- Computer, Software and Printing
- Software
- Microsoft Office Articles
Links to information about software licensing for Microsoft products.
- Knowledge Base
- Administrative and Business Tools
- Additional Administrative & Business Topics
View answers to frequently asked W-2 questions.
- Knowledge Base
- Administrative and Business Tools
- MAP
- Accessing MAP
If you can't get MAP to open, check your Java version and follow these troubleshooting steps.
- Knowledge Base
- Email and Collaboration Tools
- File Sharing and Storage
- Office 365 SharePoint
How to resolve common problems when using SharePoint.
- Knowledge Base
- Computer, Software and Printing
- Software
- Software Installation & Instructions
The Software Center is located under Microsoft System Center on the Start Menu (for Windows 10).
- Knowledge Base
- Administrative and Business Tools
- Purchasing Articles
- Mountaineer Marketplace
- Paying an Invoice
Learn how to complete the Lease Payment form for leases approved by WVU's Real Estate Office.
- Knowledge Base
- How to Use This Site
I used to submit tickets using the SSM Work request system, PRS system or PRMS system. Where can I submit my ticket from this portal?
- Knowledge Base
- Administrative and Business Tools
- Additional Administrative & Business Topics
Acronyms used by ITS.
- Knowledge Base
- Email and Collaboration Tools
- File Sharing and Storage
Need to share a file? View a comparison of WVU's file sharing tools: LiquidFiles, OneDrive for Business, Google Drive, Network Drives, SharePoint and Docs.com.
- Knowledge Base
- Email and Collaboration Tools
- File Sharing and Storage
- Network Drive
Steps for adding a network drive to your Mac.
- Knowledge Base
- Administrative and Business Tools
- Purchasing Articles
- Mountaineer Marketplace
- Approving Carts in Mountaineer Marketplace
Learn how to give another employee the authority to approve Mountaineer Marketplace requisitions submitted to you.