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How to see what books you need for class, how to order your books, and contact information for WVU bookstores.
Acronyms used by ITS.
How to create a new password if you forget it or need to change it for any reason.
Steps for locating the computer name on a Windows 7 computer.
How to claim your Login username and password to access WVU systems.
What to do if a Parkersburg student worker requests an account.
What to do if you're denied permission to the request link from the IT self service site (TeamDynamix) ticket creation email.
Follow these troubleshooting steps if your Login account continually locks.
Most services require you to have an active WVU Login account to submit request forms. There are some public forms, however, that do not require an active Login. Learn how to submit public forms and receive an update on the status of your ticket.
View answers to frequently asked W-2 questions.
How to know when an email is sent from the IT self service site.
A variety of resources compiled by the ITS Training group that support WVU systems, applications and tools.
How to disable all browser plugins.
How to use a browser's compatibility mode.
A list of the supported browsers for the IT self service site.