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How to disable all browser plugins.
How to use a browser's compatibility mode.
A list of the supported browsers for the IT self service site.
What to do if you're denied permission to the request link from the IT self service site (TeamDynamix) ticket creation email.
How to create a new password if you forget it or need to change it for any reason.
Steps for finding the IP and MAC address on a computer with the Mac operating system.
Learn how to refine your search results for the Service Catalog and Knowledge Base.
A variety of resources compiled by the ITS Training group that support WVU systems, applications and tools.
Acronyms used by ITS.
View answers to frequently asked W-2 questions.
West Virginia University policy on the Family Educational Rights and Privacy Act (FERPA).
Steps for deleting a wireless network from an iOS or Android device.
Steps for finding you WVUID using the Login Self Service site.
Follow these troubleshooting steps if your Login account continually locks.
Learn how to get a temporary Login account for a guest, consultant or vendor.