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How to create a new password if you forget it or need to change it for any reason.
Steps for finding the IP and MAC address on a computer with the Mac operating system.
Learn how to refine your search results for the Service Catalog and Knowledge Base.
A variety of resources compiled by the ITS Training group that support WVU systems, applications and tools.
Acronyms used by ITS.
View answers to frequently asked W-2 questions.
West Virginia University policy on the Family Educational Rights and Privacy Act (FERPA).
Steps for deleting a wireless network from an iOS or Android device.
Steps for finding you WVUID using the Login Self Service site.
Follow these troubleshooting steps if your Login account continually locks.
Learn how to get a temporary Login account for a guest, consultant or vendor.
Learn more about WVU's identity management system and how to use your WVU Login credentials.
What to do if a Parkersburg student worker requests an account.
Most services require you to have an active WVU Login account to submit request forms. There are some public forms, however, that do not require an active Login. Learn how to submit public forms and receive an update on the status of your ticket.
How to check the status of your ticket(s) in the IT self service site.