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Turnitin Access
Learn about the purpose of Turnitin and how to request an account.
Sensitive Data Practices and Storage FAQ
Researchers must be aware of the risks of handling and storing sensitive data
Emails From the IT Self Service Site
How to know when an email is sent from the IT self service site.
Adobe (Other Software)
Adobe products available through SLIC.
Go Beyond Recognition Portal
Information about Go Beyond, WVU's employee recognition portal.
WVU Portal FAQ
An introduction to the WVU Portal and answers to frequently asked questions.
Delete Browser Cache Once
How to delete browser cache for Firefox, Safari, Google Chrome, and Microsoft Edge.
Disable All Browser Plugins
How to disable all browser plugins.
Browser Compatibility Mode
How to use a browser's compatibility mode.
Supported Browsers for the IT Self Service Site
A list of the supported browsers for the IT self service site.
IT Help Site (TeamDynamix) Troubleshooting
What to do if you're denied permission to the request link from the IT self service site (TeamDynamix) ticket creation email.
Safely Access the WVU Portal on a Shared Computer
How to ensure your information is protected when accessing the WVU Portal using a shared computer.
Install Microsoft Office 365 for Mac on Personally-Owned Computers
Instructions for downloading Microsoft Office for personally-owned Mac computers.
Mountie Bounty
Information about Mountie Bounty, WVU's convenient debit plan for students and employees.
Change Login Password
How to create a new password if you forget it or need to change it for any reason.