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How Do I Submit An Application Request Ticket?
I used to submit tickets using the SSM Work request system, PRS system or PRMS system. Where can I submit my ticket from this portal?
Glossary of ITS Acronyms
Acronyms used by ITS.
View Your Grades in the WVU Portal
How to quickly view your grades through the WVU Portal.
Applications Available Through the Office 365 Portal
Find resources for the applications you can access through Outlook on the web.
Remove Mistyped Email Address from Outlook App (Android)
How to remove an incorrect or mistyped email from the Outlook App on an Android device.
Set Up Automatic Email Forwarding from @mail Account
Instructions on how to set up automatic forwarding from @mail accounts to @mix or @hsc accounts.
Permission Levels and Confidential Email Messages
How to set permission levels for email messages and view confidential messages.
Office 365 Message Encryption
Office 365 email users have the ability to send and receive encrypted messages.
Gaussian
Information about Gaussion purchasing and installation.
Delete Browser Cache Once
How to delete browser cache for Firefox, Safari, Google Chrome, and Microsoft Edge.
Mountie Bounty
Information about Mountie Bounty, WVU's convenient debit plan for students and employees.
Turnitin Access
Learn about the purpose of Turnitin and how to request an account.
Sensitive Data Practices and Storage FAQ
Researchers must be aware of the risks of handling and storing sensitive data
Emails From the IT Self Service Site
How to know when an email is sent from the IT self service site.
Adobe (Other Software)
Adobe products available through SLIC.