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How to create a new password if you forget it or need to change it for any reason.
Steps to access STAR using Firefox, Google Chrome or a Mac computer.
How former students should access the STAR system (for example, to view their transcripts).
How to find the wireless MAC address for several wireless devices.
Steps for finding the IP and MAC address on a computer with the Mac operating system.
Learn how to refine your search results for the Service Catalog and Knowledge Base.
Information about Cisco Unity Connection personal greetings, including how to rerecord your current greeting.
Learn about getting authorization and the activation code for StudyMate as a graduate assistant.
Learn how to enable mixed content to fix issues with eCampus.
Java information for eCampus.
The list of Point of Contacts (POCs) and their departments (for instructors only).
Learn about Collaborate best practices, enabling cookies in different browsers, troubleshooting, and seeking technical support.
An introduction to the WVU Portal and answers to frequently asked questions.
Troubleshooting for Respondus LockDown Browser problems.
Information and guides for GradeSync in eCampus.