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How to create a new password if you forget it or need to change it for any reason.

Steps for locating the computer name on a Windows 7 computer.

How to claim your Login username and password to access WVU systems.

Acronyms used by ITS.

Steps to access STAR using Firefox, Google Chrome or a Mac computer.

How to troubleshoot eCampus after-hours.

What to do if you're denied permission to the request link from the IT self service site (TeamDynamix) ticket creation email.

Follow these troubleshooting steps if your Login account continually locks.

Learn how to log into eCampus using your Login credentials.

Troubleshooting for Respondus LockDown Browser problems.

Learn about the purpose of Turnitin and how to request an account.

Most services require you to have an active WVU Login account to submit request forms. There are some public forms, however, that do not require an active Login. Learn how to submit public forms and receive an update on the status of your ticket.

Learn how to access DegreeWorks through the WVU Portal.

How to log into the WVU Portal.

Information about viewing the WVU Portal on a mobile device.