Search149 Results

I used to submit tickets using the SSM Work request system, PRS system or PRMS system. Where can I submit my ticket from this portal?
Most services require you to have an active WVU Login account to submit request forms. There are some public forms, however, that do not require an active Login. Learn how to submit public forms and receive an update on the status of your ticket.
Learn how to refine your search results for the Service Catalog and Knowledge Base.
How to check the status of your ticket(s) in the IT self service site.
View the scheduled maintenance times for TeamDynamix, the vendor for the this site and the ticket and project system used by technicians.
What to do if you're denied permission to the request link from the IT self service site (TeamDynamix) ticket creation email.
How to log into the IT self service site.
A list of the supported browsers for the IT self service site.
Track the routing and approval status of proposals and protocols submitted in WVU+kc.
Facilities support information.
Acronyms used by ITS.
Learn about Collaborate best practices, enabling cookies in different browsers, troubleshooting, and seeking technical support.
Information about Adobe Creative Cloud software for WVU students, faculty and staff.
Information about registering courses for the Online Winter Intercession.
Learn more about WVU's identity management system and how to use your WVU Login credentials.