- Knowledge Base
- Mountaineer Card and Mountie Bounty
On and off campus locations that accept Mountaineer Cards.
- Knowledge Base
- Academic Systems and Tools
- eCampus
- eCampus for Faculty
- eCampus Tools
Instructors can integrate instructional tools with eCampus to provide additional functionality for their courses. View this article to see a list of integrated instructional tools with links to guides/resources.
- Knowledge Base
- Campus and Admission Resources
- Admissions
How to log into the Student Cancellation System.
- Knowledge Base
- Computer, Software and Printing
- Printing and Copying
- Managed Printing (Departmental Copier) Articles
Learn how to install a network printer.
- Knowledge Base
- Administrative and Business Tools
- Purchasing Articles
- Mountaineer Marketplace
- Approving Carts in Mountaineer Marketplace
Learn how to return a requisition to a shopper.
- Knowledge Base
- Administrative and Business Tools
- Purchasing Articles
- Mountaineer Marketplace
- Getting Started with Mountaineer Marketplace
Learn about Mountaineer Marketplace, WVU's online shopping portal.
- Knowledge Base
- Computer, Software and Printing
- Software
- Microsoft Office Articles
Links to information about software licensing for Microsoft products.
- Knowledge Base
- Wi-Fi and Networking
- Networking
- Knowledge Base
- Wi-Fi and Networking
- Networking
- Knowledge Base
- Academic Systems and Tools
- Campus Instructional Technology Articles
- SEI (Student Evaluation of Instruction)
Information about SEIs for Spring 2021 courses. Instructors can determine when they will gain access to modify their surveys and the deadline for adding questions.
- Knowledge Base
- Academic Systems and Tools
- Campus Instructional Technology Articles
- SEI (Student Evaluation of Instruction)
Information about SEI report availability
- Knowledge Base
- Research
- Qualtrics Survey Software
Tips for creating, deploying, and managing surveys when using Qualtrics.
- Knowledge Base
- Research
- Qualtrics Survey Software
Basic information on using Qualtrics, an online survey tool available to all current WVU students and employees.
- Knowledge Base
- Administrative and Business Tools
- Additional Administrative & Business Topics
View answers to frequently asked W-2 questions.
- Knowledge Base
- Email and Collaboration Tools
- File Sharing and Storage
Use Anyone links in Office 365 to share files from OneDrive, Groups, SharePoint Sites and Teams.
- Knowledge Base
- Administrative and Business Tools
- MAP
- Accessing MAP
If you can't get MAP to open, check your Java version and follow these troubleshooting steps.
- Knowledge Base
- Administrative and Business Tools
- MAP
- MAP Troubleshooting
If you are unable to open the frmservlet.jnlp from MAP, confirm Corretto and IcedTea are installed.
- Knowledge Base
- Academic Systems and Tools
- eCampus
- eCampus for Faculty
- eCampus Tools
- Knowledge Base
- Academic Systems and Tools
- eCampus
- eCampus for Faculty
- eCampus Tools
Information about using VoiceThread, a cloud application used to share and discuss media.
- Knowledge Base
- Academic Systems and Tools
- eCampus
- eCampus for Faculty
- eCampus Tools
- Knowledge Base
- Email and Collaboration Tools
- File Sharing and Storage
- Office 365 SharePoint
How to resolve common problems when using SharePoint.
- Knowledge Base
- Computer, Software and Printing
- Software
- Software Installation & Instructions
The Software Center is located under Microsoft System Center on the Start Menu (for Windows 10).
- Knowledge Base
- College, Department and Regional Support
- Shared Services Center (SSC)
Information about Shared Services, a one-stop shop for human resources and financial management services.
- Knowledge Base
- Administrative and Business Tools
- Purchasing Articles
- Mountaineer Marketplace
- Paying an Invoice
Learn how to complete the Lease Payment form for leases approved by WVU's Real Estate Office.
- Knowledge Base
- How to Use This Site
I used to submit tickets using the SSM Work request system, PRS system or PRMS system. Where can I submit my ticket from this portal?