- Knowledge Base
- Wi-Fi and Networking
- Wireless Connection
How to find the wireless MAC address for several wireless devices.
- Knowledge Base
- How to Use This Site
Learn how to refine your search results for the Service Catalog and Knowledge Base.
- Knowledge Base
- College, Department and Regional Support
- Unit-Specific Support (Contacts) Articles
Computer desk side support contacts for the Eberly College of Arts and Sciences.
- Knowledge Base
- Academic Systems and Tools
- Class Registration and Advising
- Class Registration Articles
Information about registering for courses online, including registration dates, time ticketing and where to find support.
- Knowledge Base
- Academic Systems and Tools
- eCampus
- eCampus for Faculty
- eCampus Tools
Instructors can integrate instructional tools with eCampus to provide additional functionality for their courses. View this article to see a list of integrated instructional tools with links to guides/resources.
- Knowledge Base
- Campus and Admission Resources
- Admissions
- Knowledge Base
- Login Account and Duo Authentication
- Login Account Articles
Shared user Login accounts are managed through WVU Medicine.
- Knowledge Base
- Computer, Software and Printing
- Device Security Articles
- Knowledge Base
- Research
- Additional Research Topics
- Knowledge Base
- Computer, Software and Printing
- Device Security Articles
- Knowledge Base
- Administrative and Business Tools
- Reporting Articles
- Knowledge Base
- Academic Systems and Tools
- Campus Instructional Technology Articles
- SEI (Student Evaluation of Instruction)
Information about SEIs for Summer 2020 courses.
- Knowledge Base
- Academic Systems and Tools
- eCampus
- eCampus for Faculty
- Getting Started with eCampus
- Knowledge Base
- Telephone and Voicemail
- Telephone
Follow these steps if you receive the error message "Cannot find your services automatically" and are unable to sign into Cisco Jabber.
- Knowledge Base
- Mountaineer Card and Mountie Bounty
- Knowledge Base
- Academic Systems and Tools
- eCampus
- eCampus for Faculty
- Getting Started with eCampus
Instructors and course builders can copy content from courses they are enrolled in or other instructor's courses.
- Knowledge Base
- Academic Systems and Tools
- eCampus
- eCampus for Faculty
- Getting Started with eCampus
- Knowledge Base
- Academic Systems and Tools
- eCampus
- eCampus for Faculty
- Getting Started with eCampus
Instructors can add or restrict read permissions for files and folders in their Content Collection.
- Knowledge Base
- Telephone and Voicemail
- Voicemail
Information about Cisco Unity Connection personal greetings, including how to rerecord your current greeting.
- Knowledge Base
- Email and Collaboration Tools
- Outlook Email and Calendar
- Outlook Basics Articles
Steps to set up an automatic "out of office" reply and information about managing or automating rules.
- Knowledge Base
- Email and Collaboration Tools
- Outlook Email and Calendar
- Outlook Basics Articles
Instructions on how to set up automatic forwarding from @mail accounts to @mix or @hsc accounts.
- Knowledge Base
- Academic Systems and Tools
- eCampus
- eCampus for Faculty
- Grading in eCampus
- Knowledge Base
- Academic Systems and Tools
- eCampus
- eCampus for Faculty
- Assessments
Learn how to build and create a test.
- Knowledge Base
- Academic Systems and Tools
- eCampus
- eCampus for Faculty
- Getting Started with eCampus
eCampus 101 is designed to help you become familiar with how to navigate in the eCampus system as an instructor, and to begin setting up your first course from scratch.
- Knowledge Base
- Email and Collaboration Tools
- Outlook Email and Calendar
- Office 365 Mobility (Synchronize Email, Calendar & Contacts)
Steps for setting up the Outlook app on your iOS or Android device.