Popular Articles

Instructions for resolving the "Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded" error message in Outlook.
Information about Mountie Bounty, WVU's convenient debit plan for students and employees.
Instructions for downloading Microsoft Office for personally-owned Windows computers.
Information about Mountaineer Cards and how to manage your account at mymountaineercard.wvu.edu.
Instructions for downloading Microsoft Office for personally-owned Mac computers.
On and off campus locations that accept Mountaineer Cards.
Learn how to start creating your Community website. Community is a public web hosting service for WVU students, faculty, and staff.
How former students should access MIX Gmail.
Links to information about software licensing for Microsoft products.
If Outlook closes unexpectedly, run a command line to restore the previous session.
Shared Mailbox accounts have the potential to greatly impact the size and performance of a user's offline cache file in the Outlook client. This article includes recommendations as to how to minimize this impact.
Information on the uses and functions of research activity lists.
How students and faculty can access DegreeWorks.
How to use a VPN to access employee applications.
Information about Schedule Builder, including how to access Schedule Builder and how to get help.
How to set up Duo two-factor authentication on a mobile device.
Information about registering for courses online, including registration dates, time ticketing and where to find support.
How to download and use Respondus LockDown Browser for tests in eCampus.
How to view attachments in Conversation View in the Outlook desktop client.
Instead of using a personal wireless printer, use MyPrinting.
Configure your Apple or Android mobile device to the WVU.Encrypted network.
Have a question about two-factor authentication? Start with our Duo Two-Factor Authentication FAQ!
How to generate Duo passcodes in case you need a backup authentication method.
Contact information for the ITS Service Desk.