Popular Articles

Information about Mountie Bounty, WVU's convenient debit plan for students and employees.
Instructions for resolving the "Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded" error message in Outlook.
Instructions for downloading Microsoft Office for personally-owned Windows computers.
Instructions for downloading Microsoft Office for personally-owned Mac computers.
How former students should access MIX Gmail.
On and off campus locations that accept Mountaineer Cards.
The requirements and instructions for submitting your own Mountaineer ID Card photo at mymountaineercard.wvu.edu.
Information on the uses and functions of research activity lists.
How students and faculty can access DegreeWorks.
Instead of using a personal wireless printer, use MyPrinting.
If Outlook closes unexpectedly, run a command line to restore the previous session.
Learn how to start creating your Community website. Community is a public web hosting service for WVU students, faculty, and staff.
Shared Mailbox accounts have the potential to greatly impact the size and performance of a user's offline cache file in the Outlook client. This article includes recommendations as to how to minimize this impact.
Have a question about two-factor authentication? Start with our Duo Two-Factor Authentication FAQ!
Configure your Apple or Android mobile device to the WVU.Encrypted network.
Links to information about software licensing for Microsoft products.
Information about Mountaineer Cards and how to manage your account at mymountaineercard.wvu.edu.
Information about Schedule Builder, including how to access Schedule Builder and how to get help.
Information about registering for courses online, including registration dates, time ticketing and where to find support.
How to generate Duo passcodes in case you need a backup authentication method.
Information about WVU's secure wireless network.
How to set up Duo two-factor authentication on a mobile device.
Common questions and solutions about the Mountaineer Card.
Have a question about your MIX Gmail account? Start with the MIX FAQ!
Microsoft has deprecated the SharePoint Social Connector, causing Outlook 2013 users to see an "Unable to log in to: SharePoint" warning message. The SharePoint Social Connector can be deleted from the Social Network Accounts in Account Settings.