Popular Articles

Instructions for resolving the "Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded" error message in Outlook.
Information about Mountie Bounty, WVU's convenient debit plan for students and employees.
Information about Mountaineer Cards and how to manage your account at mymountaineercard.wvu.edu.
Instructions for downloading Microsoft Office for personally-owned Windows computers.
Instructions for downloading Microsoft Office for personally-owned Mac computers.
On and off campus locations that accept Mountaineer Cards.
Learn how to start creating your Community website. Community is a public web hosting service for WVU students, faculty, and staff.
Links to information about software licensing for Microsoft products.
If Outlook closes unexpectedly, run a command line to restore the previous session.
How to view attachments in Conversation View in the Outlook desktop client.
How former students should access MIX Gmail.
Shared Mailbox accounts have the potential to greatly impact the size and performance of a user's offline cache file in the Outlook client. This article includes recommendations as to how to minimize this impact.
Information on the uses and functions of research activity lists.
How to download and use Respondus LockDown Browser for tests in eCampus.
How students and faculty can access DegreeWorks.
How to use a VPN to access employee applications.
How to uncouple your work or school account from your local account so it can be removed.
How to set up Duo two-factor authentication on a new mobile device.
Information about Schedule Builder, including how to access Schedule Builder and how to get help.
Information about registering for courses online, including registration dates, time ticketing and where to find support.
Contact information for the ITS Service Desk.
Configure your Apple or Android mobile device to the WVU.Encrypted network.
How to set up Duo two-factor authentication on a mobile device.