Change Login Password


If your password is near expiration, you forget your password or need to change it for any reason, follow the instructions below. You will receive an automated email warning when your password is near expiration. Passwords for current students, faculty, and staff expire after one year. Former students' passwords expire every 180 days, and WVU Police employees' passwords expire every 90 days. 

You must complete a cybersecurity quiz when you change your password.

How do I change my password as a current student?

  1. Before changing your password, turn your mobile devices on airplane mode.
  2. Go to and click Forgot or Change Password.
    Note: If you are new to WVU, you must Claim Your Login Account to create a password. 
  3. Enter your information and click Verify and start quiz. You must complete the cybersecurity quiz before creating a new password.
  4. Create a password that meets these requirements:
    • Be between 8-20 characters long.
    • Contain:
      • At least one uppercase letter: A-Z
      • At least one lowercase letter: a-z
      • At least one numeric character: 0-9
    • Must be different than your last 10 passwords.
    • Cannot have blank spaces.
    • Cannot contain three or more character segments of your name or Login username.
  5. Click Change password. You will receive an email to your WVU email address letting you know that your new password has been created successfully.
    Note: You will not see all three verification options if you did not provide a non-WVU email address and mobile phone number during the account claiming process. If you want to add or change your recovery contacts, go to
  6. After your new password has been created, turn off airplane mode on your mobile devices and update your Login password wherever it was saved.

How do I change my password as a former student?

If you are a former student with no active roles at WVU, follow these steps to change your password.

  1. Go to and click the Manage Alumni Account button.
  2. Enter your WVU username, birthdate, and WVUID number.
  3. Enter a new password that has a minimum of 8 characters. Include at least one uppercase letter, one lowercase letter, one number and one special character.
  4. Click Submit.
  5. If you entered your information correctly, you will see a message that says "Success."

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Article ID: 7676
Thu 7/16/15 1:52 PM
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