Missing Links in STAR


There are two solutions for missing links in STAR.


When logging into STAR Web from the WVU Portal, you do not see the Main Menu, Personal Information, Student Services & Housing and Financial Aid links are not showing. Instead, you see links for Personal Information and Student Services, Housing and Financial Aid. This may be confusing as this is not the way the page is described in the instructions.


There are two options to fix this issue:

  • Click Personal Information and then you should be able to see the correct tabs at the top.
  • Log out of the WVU Portal and then go directly to star.wvu.edu and log in.




Article ID: 7495
Thu 7/9/15 11:35 AM
Fri 3/13/20 2:23 PM