Athletic Tickets FAQ

Visit for the most up to date information. If you have any questions about your ticket eligibility, please contact WVU Online, Ultimate Mountaineer Maniacs should contact for questions regarding their membership. 

Students can contact for questions about the ticketing process. 


For more information, review the West Virginia University Policies and FAQ regarding ticket distribution at If you have any questions or complaints about student athletic tickets, or questions about the news feed or Twitter banner on the TicketReturn website, contact the Athletic Ticketing Office at 304-293-3541.

Questions, suggestions or complaints about the online ticketing system should be directed to

Athletic tickets FAQ:


TicketReturn ( FAQ:

The student ticketing website, TicketReturn, is accessible using mobile devices. If you have trouble viewing TicketReturn on your device, try setting the site to the Full HTML Version. You will see this option at the bottom of the screen when you have the website open on your mobile device.
When an area has more requests than available seats, the ticketing system (TicketReturn) assigns seating in all areas to ensure everyone who requested a ticket receives one. Refer to the information available on the TicketReturn site.

If you received more then one charge by the "WV Treasury" for your football or basketball guest ticket, contact the Athletic Ticketing Office at 304-293-3541 or 1-800-WVU-GAME.

You will need to provide your name and the card number that was charged


Article ID: 56616
Wed 6/27/18 9:50 AM
Thu 9/23/21 10:47 AM