Overview:
ITS no longer provides computer and printer repair services. Administrative units currently supported by ITS should continue to contact ITS Desk Side Support. All other departments and colleges with repair issues should work with their local IT support.
ITS recommends that all locally supported colleges and departments develop a regular “refresh” plan to ensure that WVU-owned computers remain under warranty. When purchasing new computers, ITS recommends buying the longest warranty available. ITS also recommends purchasing a few extra machines to have as loaners while awaiting repairs.
ITS also recommends that departments keep printers under warranty or use the ITS Managed Printer program.
Below are some of the local, private providers to contact about computer repairs. ITS does not endorse any vendor and is not responsible for the quality of work conducted by any of these shops.
Manufacturer support:
Private repair shops:
- Fairmont Computer Repair: 1-304-363-6200, 1313 Locut Ave. #3, Fairmont, WV 26554
- Premier Computer Services: 1-304-292-7000, Don Knotts Blvd., Morgantown, WV 26508
- Office Depot: 1-304-598-7899, 733 Chestnut Ridge Rd., Morgantown, WV 26505
- Best Buy (Geek Squad)*: 1-304-598-9052, 3294 University Town Centre Dr., Morgantown, WV 26501
- Infinite Technology Solutions: 1-304-296-9319, 819 Green Bag Rd. #B, Morgantown, WV 26508
- Fanelli Boys*: 1-304-241-1289, 1020 Suncrest Towne Centre Drive, Morgantown, WV 26505
- Apple Shadyside (PA)*: 1-412-316-2460, 5508 Walnut St., Pittsburgh, PA 15232
- Mountaineer Technology Consultants*: 1-304-263-6999, 250 Scott Ave. Suite 2, Morgantown, WV 26508
*Will work on or facilitate repairs of Apple products
Note: If you are repair shop vendor and want to be added to this list, please contact the ITS Service Centers.