Secure Shell (SSH) Gateway FAQ


Below are frequently asked questions about Secure Shell (SSH) Gateway. If you need to request access to the SSH Gateway, submit a request.

The Secure Shell (SSH) Gateway is an encrypted proxy mechanism that is used for external network access, typically to internal Linux/Unix resources. It is an alternative to MasterApps (Citrix) and the university’s Virtual Private Network (VPN).

Faculty, staff or students with active WVU Login credentials may submit an SSH Gateway access request. Requests are sent to IT Managers to review and approve before access is granted.

Important Reminders:

  • You can only connect to your computer remotely if it is running an SSH server.
  • The computer that you want to connect to remotely must be on.
  • The SSH Gateway is not intended for use as a file store. All files created will be purged 10 days after creation time. This limit cannot be extended for any reason. Click here for information on file storage.
  • SSH Gateway requires use of WVU Login and Duo two-factor authentication.
  • SSH Gateway may be unavailable Sunday from midnight to noon for maintenance.
  • SSH Gateway sessions that have no activity for 8 hours will be disconnected.
IT Managers review SSH Gateway access requests from users in their college or department.
College/Department IT Manager
Athletics Doug Himes
Chambers Business & Economics John Lympany
Davis College Ben Groover
Eberly Arts & Sciences Tom Moran
Education & Human Services Joe Volzer
Extension Service Ron Davis
Global Affairs Anthony Goddard
Law School Keith Walton
Library William Rafter
Physical Activity & Sport Sciences Sherry Binion
Potomac State Tricia Shultz
Reed College of Media Brett Collins
Research Computing Nathan Gregg
Statler College Eric Leluika
WVU Tech Michael Webb
Use an SSH client to login to the host Once there, use SSH login to the shared computing resource. View instructions for setting up SSH client (PuTTY).
IT Managers will be notified when someone from their department requests SSH Gateway access. Managers will receive an approval request via email. Managers can follow the link provided in the email to view additional ticket information and to approve or reject the request. View the Approve or Reject SSH Gateway Access Requests PDF for step by step instructions.
SSH Gateway is not intended to be used for remote access to an ITS Data Center. Refer instead to MasterApps (Citrix) or VPN.
Outbound connections from the SSH Gateway to an off-campus system are not allowed.
SSH Gateway access is revoked for accounts that have not been used in one year.
Yes, X11 forwarding is enabled on the SSH Gateway. If you are using OpenSSH on Linux or MacOS, then you will need to specify the -X option to your SSH command when connecting. If you are using PuTTY on Windows you will need to install some additional software. We suggest following the directions provided here


Article ID: 54622
Wed 5/30/18 8:59 AM
Thu 11/14/19 10:47 AM