Qualtrics Survey Software


Qualtrics is a University-wide, web-based tool for creating and conducting online surveys. Qualtrics makes sophisticated research simple and empowers users to capture employee experience insights in one place. Remember that your access to Qualtrics is meant to be used for WVU business and academic purposes, not for personal use or private businesses.

Licensing restrictions:

You will be asked to read and agree to the terms when setting up your account.


Faculty can use this software.

Staff can use this software.

Students can use this software.

How to order:

  1. To obtain and use a WVU Qualtrics account, you must be a WVU student or employee with active Login credentials.
  2. If your email address ends in wvu.edu, go to http://wvu.ca1.qualtrics.com/.
  3. Log in with your WVU Login credentials.
  4. Review the Terms of Service and click I accept at the bottom.
  5. You will then be logged into your account and will see the My Projects landing page. 
  6. Click Create Project to create your first survey.

Software Features:

  • Send and track participation invitations and reminders.
  • Display survey results in real time, graphically and statistically, and export results in a variety of formats.
  • Customize the look of your survey using WVU branded templates.
  • Create Folders for survey organization and Groups for easily sharing surveys.
  • Share surveys with non-WVU Qualtrics users for collaboration.

SSO Technical Requirements

See Qualtrics' technical requirements overview

Support Information:

  • Qualtrics is supported on Internet Explorer, Firefox, Safari, and Chrome browsers.
  • Support and training information is at www.qualtrics.com/support/.
  • If you need assistance during WVU business hours, submit a request using the Survey Software (Qualtrics) service page.
  • If you need assistance outside of WVU business hours, submit a ticket to Qualtrics:
    • Click Sign in with SSO.
    • Enter wvu in the Organization ID box and click Continue.
    • Log in with your WVU username and password.
  • Contact them directly:



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Article ID: 5034
Tue 4/14/15 4:34 PM
Mon 9/20/21 2:17 PM