Amazon Web Services User Instructions

Overview:

Amazon Web Services (AWS) is a cloud computing platform that provides servers, storage, databases and a broad set of application services over the Internet.

How to request an account:

  1. Visit the Amazon Web Services Account Request page and click AWS Account Request. You may be prompted to sign in with your WVU Login credentials.
    1. Provide the information required in the boxes with the red asterisks (*) next to them.
    2. Add any additional information, if needed.
    3. Review the Sensitive Data Practices and Storage FAQ article and then select either Yes if your data is sensitive, or No, if it is not.
    4. If you need DLT support, select Yes. If you are not requesting DLT support, select No.
    5. Review the explanation for the data egress waiver and then indicate whether the account is eligible to participate. This means that the workload you anticipate running on this account is not an excluded workload (MOOC, media streaming, or web media hosting) and/or that you do not anticipate your Data Egress charges to exceed 20% of your monthly utilization charges.
    6. Read the AWS Account Agreement thoroughly and then select Yes to agree.
    7. Click Request.
  2. WVU Information Security reviews the request with the technical contact named in your request. Once Information Security approves, the request is sent to Cloud and Virtualization Services. 

  3. A representative from DLT Solutions will contact you for funding information. Options are PCard or PO. DLT Solutions is the Internet2 exclusive partner for Amazon Web Services and your point of contact for all AWS billing questions. You will receive several emails from the DLT Operations Center. They include:

    1. Welcome to DLT Solutions
    2. Support request received – new account request
    3. Ticket has been solved – new account request is complete
    4. New account for West Virginia University – AWS on-boarding is now complete
    5. Your new AWS Account – Managed Services and Onboarding

Note: While you may receive the email indicating that the AWS account is created, ITS has to complete steps to allow use of WVU-Login credentials. You will be notified when you can login.

How to close an existing account:

Visit the Amazon Web Services Account Request page and click AWS Account Request. You may be prompted to sign in with your WVU Login credentials.

  1. Provide the information required in the boxes with the red asterisks (*) next to them.
    Note: To obtain your AWS Account ID for the request, sign into your AWS account and click your name in the top-right navigation pane. Your AWS ID is the 12-digit number under the Account Settings section.

  2. Read the AWS Closure Agreement thoroughly and select Yes to agree.

  3. Click Request.

Details

Article ID: 43191
Created
Tue 11/28/17 12:29 PM
Modified
Thu 11/7/19 9:23 AM