How to Submit Your Own Mountaineer ID Card Photo


Admitted students who take classes on the WVU Morgantown campus can electronically submit a personal ID photo instead of getting one taken at an ITS Service Center. WVU online students and off-campus employees who wish to obtain an official WVU Mountaineer Card can request to have their card printed and mailed. Your first Mountaineer ID Card is free. Review Mountaineer Card Fees for more information.

Note: Students who attend classes on campus are required to visit an ITS Service Center to pick up their card in person.

Photo requirements:

Submitted photos will only be approved if they adhere to all of these guidelines:

  • Recent photo that reflects your current appearance
  • Taken in front of a solid, non-textured, neutral-color background (light blue, light gray, white or beige)
  • No people, animals or objects in the background
  • Face forward, head straight, eyes open and natural expression
  • No hats or sunglasses (religious and medical garments are permitted)
  • No odd angles, filters or busy backgrounds
  • Can't exceed 1024x1024 pixels and must be a .JPG or.PNG file
  • Must be a square photo

Your submission should resemble a driver's license or passport photo. See the Mountaineer ID Card Photo Submissions Guide for examples of acceptable and unacceptable photos.

Tip: To prevent flashback, a white cast that appears on your skin in photos, make sure you don't wear makeup containing SPF when taking your picture.

How to submit your ID photo:

Step 1:

  1. Go to and sign in using your WVU Login credentials.

  2. Click Submit ID Photo from the menu.

  3. Click Upload Photo.

  4. Select your photo and click Open.

  5. If you’re happy with the photo, click Submit. If not, click Cancel and upload a new photo.

  6. Once you’ve submitted the photo from the cropping window, click Submit again next to your photo.

Note: You can complete steps 3-6 again to upload two additional photos.

Step 2:

Your photo submission can’t be processed electronically without valid proof of identity. Upload a photo of valid government-issued identification, such as a driver’s license, passport or military ID. This will be automatically deleted once your ID card is approved. Do not upload a copy of your Social Security card or birth certificate. If you don't have government-issued identification, you must get your picture taken at an ITS Service Center.

Note: The name on your ID must match WVU records.

  1. Click Upload ID.

  2. Click Choose File and select a photo of valid, unexpired government-issued identification. Then, click Open.

  3. Review your photo selection in the preview window and click Submit.

Next Steps:

Your submission will be reviewed within three business days. An approval or denial will be sent via email or text message, depending on your notification preferences. If your submission is rejected, you are encouraged to review photo requirements and submit again. If your photo is approved, your Mountaineer ID card will be printed.

If you’re an incoming, on-campus student, you will pick up your card at New Student Orientation (NSO) in the Mountainlair. If you’re a current, on-campus student or employee or you didn’t attend orientation, pick up your card at the ITS Service Center in the Mountainlair.

If you’re an online student or off-campus employee, you can request to have your card printed and mailed. When you receive your card, you will need to activate it.

Online students and off-campus employees: Activate your card:

  1. Go to and sign in using your WVU Login credentials.

  2. Select Report Found Card on the navigation menu.

  3. Click Yes to report your card as found. This will activate your card.

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Article ID: 34242
Tue 7/25/17 3:54 PM
Wed 9/18/19 2:48 PM

Files (1)


ID Photo Submission Guide.pdf

9/18/2019 2:47:16 PM