Microsoft Teams FAQ


Teams is a chat-centered workspace where groups and individuals can quickly communicate, meet, and share files. Bringing new people up to speed is easy because of Teams’ persistent chat threads.

View the FAQ below to get started with using Teams. For more information, watch the Welcome to Microsoft Teams training video to see examples of how you can use Teams, search the Microsoft Teams Help Center, or view the Teams quick guide

If a Skype for Business meeting is already scheduled it will still be prompted to use Skype for Business. If there are any re-occurring meetings created, they will need to be re-created as a Teams meeting. The Teams meeting button is now available in Outlook under the calendar tab

Click Teams on the left side of the Teams application. Click Join or create a team at the bottom of the screen, select Create a team, choose a Team type, name it and give it a description, then click Next. Now you can add collaborators to your Team by searching for them. Remember to add external users as guests by typing their full email address. 

Note: For detailed information on the different Team types, visit this Microsoft Teams Help Center article

If you're an Office 365 Group owner, you'll see the option to Create a Team From an existing Office 365 Group. Teams created from existing Groups will include the same members and will be linked to that Group's SharePoint site.

If you're not a Group owner or need to create a new Team, enter the Team's name and a brief description and click Next. A new Office 365 Group will automatically be created for the new Team.

Visit the Microsoft Teams Help Center to learn more about adding team members and managing your team settings:

Yes. Group owners can choose to create their Team from an existing Group. Click Create Team then Create a Team from an existing Office 365 Group. You'll see a list of Groups you own. Select the Group you want to use to create your Team and click Choose team. The Team will include the same members from the Group and will be linked to that Group's SharePoint site.
Each Team is linked to an Office 365 Group. Groups include a SharePoint site, so files shared within Teams can be viewed in that Group's SharePoint site.

No. However, Teams has audio conferencing capabilities like Skype. You must purchase a license to use audio conferencing. For more licensing information or to purchase a license, visit the SLIC Software Request service page.

Users have the option of creating private channels in Teams, where they can add individual Team members. Otherwise, all standard channels are accessible by all Team members by default. More information on private channels can be found on the Microsoft Teams documentation site

Team owners can remove members from their team. Click the ellipsis (...) next to your team name and select Manage team. In the Members tab, you'll see a list of Team members and guests. Click the X next to the name of the person you want to remove. If you need to remove another Team owner, change their role from owner to member and then click the X next to their name.   

If an owner needs removed and there are no other Team owners, submit a ticket and ask to create a new owner.
Click the Activity icon on the left-hand sidebar to see a feed of recent activity. In List view, you can also click the triangle next to a Team name to expand or hide Team channels. Channels that are bold have recent activity. Click the ellipsis (...) on a Team and select Hide to add the Team to hidden Teams at the bottom of your Teams list. 
Users may find it easier to navigate Teams by switching the view between Grid and List. In the top right corner, click your picture icon. From the menu, click Settings. The Settings window will open. Within the General tab go to the Layout section and click Grid or List.
HSC employees and external users must be added as guests. Type the guest's entire email address and select the Add User as a Guest dropdown when it appears. The user will get an email confirming they have been added to your Team. View Microsoft's Team Owner, Member and Guest Capabilities page to learn more about what guests can and can't do in Teams. 

Note: If most of the Team's content is going to be used by HSC employees, it's better to have an HSC employee create the Team you're using. 

Microsoft Teams live events are an extension of Teams meetings that enable you to schedule and produce events that stream to large online audiences. Visit Microsoft's Get started with Microsoft Teams live events page to learn about the types of events you can create, who you can invite, and how to manage the event. 

The Group visibility is hidden by default. If you'd like to use the Outlook features of the Group, submit a ticket to change your group visibility.
Search the Microsoft Teams help center for guides and solutions to common problems. If you need technical support, submit a ticket for Office 365 application assistance.
No. Teams is for WVU employees only. 


Article ID: 28796
Mon 4/10/17 11:49 AM
Wed 6/16/21 1:50 PM