Office 365 FAQ


Microsoft Office 365 is a hosted suite of online collaborative services offering Outlook email and calendaring, Teams communication and collaboration, OneDrive for Business document storage and sharing, Word, Excel, PowerPoint, all with mobile connectivity. Browse the frequently asked questions below for more information about Office 365 or search the Communication and Collaboration section of our Knowledge Base for service specific information.

Many users will find Outlook Web App to be robust enough for their needs on and off campus. It is accessible by browser and doesn't require additional software installation.

An alternative to the Outlook Web App is having an Outlook client installed on a computer. If you are wishing to install Outlook clients on a computer, it can be installed for free through the Office365 portal.

Office Web Apps are lightweight versions of applications such as Word, Excel, PowerPoint, Teams, and OneNote that allow for viewing, editing and collaborating online without downloading an the app.
Visit and login with your WVU Login credentials to access all of your Office 365 applications online. 
Detailed information about system requirements are available on Microsoft's System Requirements for Office page.
  • Latest Internet Explorer "Stable" version
  • Latest Safari "Stable" version
  • Latest FireFox "Stable" version
  • Latest Chrome "Stable" version

Note: Outlook Web App also has a light version that supports a reduced set of features across almost any browser.

Yes. Shared mailbox accounts allow for a non-personal address on an account that can be accessed by numerous people.
Please search Microsoft for comprehensive information on Office 365 security aspects.
Yes, Office 365 has built-in anti-virus technology. Virus and malware protection should be approached in layers, and for this reason it is highly recommended that anti-virus software be installed on your computer, and that it and virus definitions be kept up to date.
Yes. Office 365 has built-in Microsoft spam fighting technology.


Article ID: 12823
Tue 5/3/16 1:03 PM
Mon 3/16/20 10:57 AM