Install Microsoft Office 365 for Mac on Personally-Owned Computers


Current WVU students, current employees and emeritus employees can download Microsoft Office for their personally-owned computers through the University's Office 365 license. The software can be installed on five computers and five mobile devices. When a student or employee leaves WVU, the software will cease to function, and a license purchase will be necessary. This is also the case for non-emeritus retirees.

HSC employees can find instructions for downloading applications on the HSC Office 365 Resources page.

Please be sure you have claimed your Login account prior to attempting to install Microsoft Office ProPlus. You can do so at


  1. Go to

  2. Provide your Login username and password, and then click LOGIN.

  3. Confirm that your desired version of Office is shown and click Install now.

    • WVU employees need to click the settings gear in the upper-right corner of the window. Choose Office 365 and then Software to see similar options.

    • If you do not have the option to install Microsoft Office, it may be that your account is not licensed for it. If you believe this to be in error, please contact the ITS Service Desk for assistance.

  4. When the download is finished, open the .pkg and follow the prompts to install the software.

IMPORTANT: You will be prompted to sign in either during the installation or when initially running Office applications:

  1. Enter your Login username followed by when asked for an email address, then enter your Login password.
  2. When prompted to sign in with Shibboleth or Active Directory, select Active Directory.
  3. Enter your Login username followed by (this should automatically populate) and your Login password to sign in.

Note: Although WVU student email addresses end in, students should use here. This is a special username for activating your license and is not an email address that can be used elsewhere. For example, if your Login username is glweinrib, enter the address as


In the event that you are able to install the software, but the system is not allowing you to authenticate using your Login username, followed by, consider uninstalling Office ProPlus, rebooting and reinstalling Office ProPlus. View the Uninstall Office for Mac Microsoft support article to learn more about the process.


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Article ID: 12524
Mon 4/25/16 11:17 AM
Wed 10/16/19 8:47 AM