TeamDynamix

Overview:

TeamDynamix is a system for requesting help, and for storing articles, instructions, FAQs and other useful information in a searchable, self-service knowledge base. This system is also used to support workflows, track projects and support a variety of services in many departments across WVU and its campuses.

Licenses purchased by your group are transferable. You can transfer a license from one user to another using the TeamDynamix Application Request service.

Licensing restrictions:

There are three types of TeamDynamix licences available: 

• Enterprise: These licenses are used for Directors, Assistant Directors or supervisors who need to report on resource management (time and entry) and/or projects. 
• Technician: These licenses are used for any full time technician. This license level allows reporting on all tickets and tasks within the ticketing areas they have access to.
• Student technician: These licenses are used for student workers and graduate assistants.

Eligibility:

Any WVU affiliates authorized to purchase and commit to the licensing contract may use this service.

How to order:

WVU Funds: Use the SLIC Software Request service to purchase a TeamDynamix license. You will receive a quote after submitting a ticket.

Personal Funds: TeamDynamix licenses cannot be purchased with personal funds. 

OS Compatibility:

View TeamDynamix's Supported Browser and OS Combinations article for computer, phone and device compatibility details. 

Pricing:

Costs are prorated based on TeamDynamix licensing contract.