Overview:
TeamDynamix is a system for requesting help, and for storing articles, instructions, FAQs and other useful information in a searchable, self-service knowledge base. This system is also used to support workflows, track projects and support a variety of services in many departments across WVU and its campuses.
Licenses purchased by your group are transferable. You can transfer a license from one user to another using the TeamDynamix Application Request service.
Licensing restrictions:
There are three types of TeamDynamix licences available:
- Enterprise: These licenses are used for Directors, Assistant Directors or supervisors who need to report on resource management (time and entry) and/or projects.
- Technician: These licenses are used for any full time technician. This license level allows reporting on all tickets and tasks within the ticketing areas they have access to.
- Student technician: These licenses are used for student workers and graduate assistants.
Eligibility:
Any WVU affiliates authorized to purchase and commit to the licensing contract may use this service.
How to order:
WVU Funds: Use the SLIC Software Request service to purchase a TeamDynamix license. You will receive a quote after submitting a ticket.
Personal Funds: TeamDynamix licenses cannot be purchased with personal funds.
OS Compatibility:
View TeamDynamix's Supported Browser and OS Combinations article for computer, phone and device compatibility details.
Pricing:
Enterprise |
Technician |
Student Technician |
$631.06 |
$331.75 |
$299.81 |
Costs are prorated based on TeamDynamix licensing contract.