Course Evaluation (SEI) FAQ for Instructors/Coordinators


If you are an instructor and have a question about the course evaluation system (SEI), check the FAQ below. If you need further assistance, visit the SEI service page to submit a ticket.

You can select your custom questions and modify the dates for your online SEI survey at Sign in with your Login credentials. If you are unable to log in, contact the ITS Service Desk.

Each semester, when you are first able to modify one or more course questionnaires, you will receive a notification email from The email will be sent to your MIX Gmail account (not Open the email and click on the provided link to get to your SEI dashboard. You will be able to view all of your SEI tasks here. There will be a Question Personalization task to optionally select up to six additional questions and a Subject View Management task to determine SEI delivery method for each course where you have been assigned a minimum 1% or greater responsibility for the course. You can also use the Subject View Management task to track response rates once the survey is open to students.

Alternatively, you can get to the SEI system from eCampus, after you log in, by using the WVU SEI module on the main page or the link under Campus Bookmarks. 

You can review your question choices while you still have Question Personalization access. The students will be able to see those additional questions when they complete the surveys. If you are unable to see your question in the Preview, make sure you have Saved your selections before reviewing the Preview.
No, email notifications are not sent out upon creation of the course evaluation form. Email notification/reminders are sent out before the course evaluation period opens and closes.
Yes. The instructor or course coordinator can change the default dates to other dates that fall between the default start date and the default end date. View the Set Dates to Deliver SEI quick guide to learn how.

Yes. You can select/create questions in one course survey and then click on the Copy (or Copy & Submit) button at the bottom of the screen. After you click on Copy, you can select the course you want to copy that survey to. Copy copies the questions over; Copy & Submit copies the questions and finalizes that task. You still have to view the Subject View Management for both courses.

Warning: Copying questions to another course survey will overwrite any previous questionnaires for that survey.

Yes. View the Opt out of giving SEI quick guide for more information.

You will get an email when the course evaluation opens with a link to view the progress. Alternatively, you can go directly to​​​​​​​ and go into the subject management section to view the response rate.

This occurs when an instructor is not properly configured for the course. Contact your SLI coordinator, supervising faculty, or the Office of the Registrar to have your information properly corrected in STAR. Once the information has been corrected, please allow up to 24 hours for the information to update in SEI.

Clicking Finalize means you accept the evaluation's default schedule or have set your own schedule. It also turns off email reminders. To finalize the evaluation, click Finalize at the top of the screen. For more information, view page 5 of the Managing Course Evaluations training guide.
You can view the default task start and end dates on the SEI Timeline page. These vary depending on the length and start date for the course section.
Yes, but it is not assigned in the SEI system. This role would be known as a Course Coordinator. The Course Coordinator is normally assigned by the department and handles multiple instructors. Please check with your department first. There may already be a Coordinator for you to utilize.

More information is available in the SEI (Student Evaluation of Instruction) section of our Knowledge Base. If you need assistance with the SEI tool, submit a ticket for SEI help.


Article ID: 11348
Wed 2/24/16 1:07 PM
Thu 5/20/21 11:21 AM