Submit Your Own Mountaineer ID Card Photo

Overview: 

Students and employees can submit a personal photo to be used as their official Mountaineer ID Card photo, instead of getting one taken on campus. This is mandatory for all incoming, admitted students. Your first Mountaineer ID Card is free. Review  Mountaineer Card Fees  for more information. 

Note: WVU departments should use the Mountaineer Contractor Card Requests service to request Mountaineer ID Cards for contractors.

Photo Requirements: 

  • DO upload recent photo that reflects your current appearance  

  • DO upload Government ID (e.g. driver’s license or passport)

  • DO take photo against a plain white or off-white wall (no patterned or brick backgrounds)

  • DO keep your face forward, head straight and eyes open   

  • DO NOT upload a filtered or black and white photo  

  • DO NOT include hats or sunglasses in the photo (religious and medical garments are permitted)   

  • DO NOT include people, animals or objects in the background 

Your submission should resemble a driver's license or passport photo. 

Submission Instructions for Incoming Students: 

  1. If you attended NSO, you will receive an email to your MIX (Gmail) inbox asking you to upload your ID picture. Open the email and click the Submit Your Photo button to get started. When prompted, sign in with your WVU Login username and password.

    Note: If you are a first-time student and did not attend NSO, go to idphoto.wvu.edu. Enter your WVU Login credentials if you are prompted to sign in.

  2. Review the photo requirements, then tap or click to upload your photo. 

  3. Once uploaded, your photo will be prepared and screened by the Mountaineer Card Bot. Tap or click Next to continue. 

  1. Upload proof of identification. This must be a driver’s license, military ID, state ID or passport. The name on your identification must match WVU records. 

  1. After you’ve uploaded both photos, Mountaineer Card bot will tell you if it thinks your photo will be approved or denied, giving you a chance to choose a new one if necessary. If it looks good, click Submit & Sign Out

Next steps: You will receive an official decision via MIX email within three business days, after your submission has been reviewed by Service Center staff. If your photo is rejected, you will need to submit a new one that meets the guidelines. First-time students moving into Morgantown residence halls in August can pick up their new Mountaineer ID Cards from front desk staff at check-in. 

Submission Instructions for Current Students and Employees: 

  1. Go to idphoto.wvu.edu. Enter your WVU Login credentials if you are prompted to sign in. 

  2. Review the photo requirements, then tap or click to upload your photo. 

  3. Once uploaded, your photo will be prepared and screened by the Mountaineer Card Bot. Tap or click Next to continue. 

  4. Upload proof of identification. This must be a driver’s license, military ID, state ID or passport. The name on your identification must match WVU records. 

  5. After you’ve uploaded both photos, Mountaineer Card bot will tell you if it thinks your photo will be approved or denied, giving you a chance to choose a new one if necessary. If it looks good, click Submit & Sign Out

Next steps: You will receive an official decision via MIX or Outlook email within three business days, after your submission has been reviewed by Service Center staff. If your photo is rejected, you will need to submit a new one that meets the guidelines. Starting Monday, August 10 those not living in residence halls can pick up ID cards at the IT Service Center in the Mountainlair, which is open from 8:30 a.m. to 4:30 p.m. Monday through Friday. 

If you're an online student or off-campus employee, you can submit a request to have your ID card mailed. When you receive your card through the mail, you must activate it online.

Instructions for Activating ID Card (if it was Mailed): 

  1. Go to mymountaineercard.wvu.edu and sign in with your WVU Login credentials. 

  1. Select Report Found Card from the menu. 

  1. Click Yes to report your card as found. This will activate your card. 

Details

Article ID: 104086
Created
Thu 4/2/20 1:01 PM
Modified
Fri 8/14/20 3:20 PM