Virtual Meetings with Microsoft Teams and Zoom


Microsoft Teams and Zoom can be used for virtual meetings. Information Technology Services recommends using Microsoft Teams for collaborative efforts between WVU employees, and Zoom is recommended for live video conferencing among students, employees and external parties. Read more about each tool below to determine which you should use for your virtual meetings.

Microsoft Teams:

Microsoft Teams allows storing, sharing and collaborating on documents with users inside and outside of the University. To join an online meeting, attendees need access to speakers and a microphone. These are built into many laptops, but you can also connect external speakers or headsets to your computer. You can also use the Microsoft Teams app on your mobile device or smartphone.

An additional Microsoft 365 Audio Conferencing License is required if you need meeting participants to be able to dial in using only a phone number. However, only the person scheduling the meeting needs to have this license. These can be added to an individual account 
by request, but ITS currently has a limited number of these licenses.  


View these links for more information about using Microsoft Teams:



Zoom is a real-time option for video conferencing, online meetings, and collaboration. It is available to WVU faculty, staff and students. You can access Zoom online at the client to your computer or use a tool link through eCampus.

View these links for more information about using Zoom:

Need help?

Microsoft Teams support:

If you're having an audio issue, try the troubleshooting steps in the Microsoft Teams Microphone and Speaker Troubleshooting article. For further assistance, contact the ITS Service Desk at 304-293-4444.

Zoom support:

Visit the Zoom Help Center for technical support or contact the ITS Service DeskIf you need assistance using Zoom for instructional purposes, please submit a TLC Request for Assistance



Article ID: 100763
Wed 3/11/20 2:38 PM
Tue 8/10/21 12:53 PM