Learn how to claim your account, change your password, unlock your account and more.

Articles (14)

Accessing Library Resources for Early Access Program and P20 Students

Instructions for Early Access Program and P20 students to log into WVU Libraries Databases Portal.

Claim Login Account

How to claim your Login username and password to access WVU systems.

Change Login Password

How to create a new password if you forget it or need to change it for any reason.

Unlock Your Login Account

How to unlock your account if you've attempted and failed to log into a WVU system too many times.

Look Up WVUID Number

Steps for finding you WVUID using the Login Self Service site.

Login FAQ

Learn more about WVU's identity management system and how to use your WVU Login credentials.

Shared User Login FAQ

Shared user Login accounts are managed through WVU Medicine.

Change Recovery Contact Information

How to view or change the non-WVU email address and mobile phone number associated with your Login account.

Login Account Keeps Locking

Follow these troubleshooting steps if your Login account continually locks.

How to Log in with Federated Access (Cirrus)

How to log into systems using federated access.

Log into Some WVU Systems Using Social Media or Email Account

How to log into federated access with social media/email accounts.

Federated Access (Cirrus) for Alumni FAQ

Questions and answers for alumni using Federated Access (Cirrus).

Blocked Accounts

Inactive accounts must contact the ITS Service Desk to regain access to WVU resources.