Learn how to claim your account, change your password, unlock your account and more.

Articles (10)

Pinned Article How to Log in with Federated Access (Cirrus)

How to log into systems using federated access.

Pinned Article Login FAQ

Learn more about WVU's identity management system and how to use your WVU Login credentials.

Pinned Article Shared User Login FAQ

Shared user Login accounts are managed through WVU Medicine.

Claim Login Account

How to claim your Login username and password to access WVU systems.

Change Login Password

How to create a new password if you forget it or need to change it for any reason.

Unlock Your Login Account

How to unlock your account if you've attempted and failed to log into a WVU system too many times.

Change Recovery Contact Information

How to view or change the non-WVU email address and mobile phone number associated with your Login account.

Look Up WVUID Number

Steps for finding you WVUID using the Login Self Service site.

Login Account Keeps Locking

Follow these troubleshooting steps if your Login account continually locks.

Login Accounts for Guests, Vendors or Others

Learn how to get a temporary Login account for a guest, consultant or vendor.