Qualtrics is WVU's enterprise web-based survey tool. It allows for easy and rapid authoring, deployment, collection and tabulation of sophisticated online surveys.

Qualtrics is available for free to all current students, faculty and staff.

Articles (9)

Pinned Article Getting Started with Qualtrics at WVU

Basic information on using Qualtrics, an online survey tool available to all current WVU students and employees.

Best Practices for Online Surveys in Qualtrics

Tips for creating, deploying, and managing surveys when using Qualtrics.

Back Button Browser Issue in Qualtrics

The browser's back button does not display a previous screen of questions within a Qualtrics survey or form.

Share a Qualtrics Survey

How to share a survey project with another Qualtrics account holder.

Transfer Surveys to a Different Qualtrics Account

Survey ownership can be transferred from one Qualtrics account to another. Surveys and other files in Qualtrics accounts from external institutions can be transferred to WVU accounts with approval from the other institution. Survey owners can export and import surveys manually.

Re-Index Qualtrics Survey Data to View Responses

When trying to review results of a Qualtrics survey, you cannot see the collected data even though several surveys have been submitted. You will see an error message: “An error occurred retrieving your data”. Force Qualtrics to re-index the data to view the responses.

Qualtrics Groups

WVU does not allow generic Qualtrics accounts. As an alternative, departments and employees may request Qualtrics Groups.

Using a Qualtrics Contact List to Email Survey Invitations

You can use a Qualtrics contact list to send email invitations to participate in a survey. You have limits on what you can specify for the From and Reply-to addresses. It is critical that you retain the "opt out" link at the bottom of the email message.

Using Templates in Qualtrics

Survey project owners can create a new survey or update an existing survey using a WVU branded template.