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Articles (11)

Automic Error Messages

Troubleshooting for Automic (formerly called AppWorx) login errors.

Casper Enrollment Instructions

Instructions for enrolling your device in Casper, the management solution ITS uses to maintain Mac OS X devices.

Electronic Author Agreement System (eAAS)

Information about the Electronic Author Agreement System (eAAS).

Furniture/Office Equipment

Contact information for furniture that is broken or needs to be moved.

Glossary of ITS Acronyms

Acronyms used by ITS.

How to Change Your Unifier Password and Challenge Questions

Steps to update your Unifier password or challenge questions.

Keystone 600 (Key or KS600) Database Information (tech only)

The Keystone 600 (Key or KS600) Database is supported by BIS Ops.

Unifier (Primavera Unifier)

How to access the Unifier Facilities and Services application, how to contact the Company Administrator, and where to find Unifier training documents inside the application.

West Virginia University Club

Contact information for University Club.

WVU Retirees Information

Contact information for the WVU Retirees Association and what questions the IT Service Desk can answer for you.