Computer, Software and Printing

Information about software, printing and copying, computer purchase and repair.

Categories (8)

Browser Articles

Computer browser information, including compatibility issues, deleting browser cache, and more.

Because internet browsers change so often and browser information is easily available online, we provide limited information about internet browsers in our Knowledge Base. If you need additional assistance with internet browsers that is unrelated to WVU policies or accessing WVU websites, we suggest browsing the support site for your browser or searching online.

When searching, be specific. Be sure to include your browser version and the specific problem. For example, if you need assistance with adjusting the pop-up settings in Google Chrome, search "Google Chrome version 50 pop-up settings."

Computer Repairs and Recommendations

Purchase recommendations and hardware help.

Device Security Articles

BitLocker, FileVault 2, and other device security topics.

Java Articles

Information about Java, including problems, disabling automatic updates and clearing your Java cache.

Printing and Copying

MyPrinting, Konica Minolta copiers and other printing information.


Information about software for University and personal devices.

Additional Computer, Software & Printing Topics

Don't see a category for what you need? Browse our miscellaneous Computer, Software, and Printing articles.

Anti-virus (Sophos)

How to get free anti-virus and other virus protection information.