The student email system, referred to as MIX or MIX Gmail, is integrated with Google Mail (Gmail). All MIX email addresses end in

Gmail has a lot of great features that we do not cover in our Knowledge Base, because the information is easily available online. If you need assistance with Gmail that is unrelated to access or WVU policies, we suggest browsing the Gmail Help Center's website ( ) or searching online.

When searching, be specific. For example, if you are trying to do something in Gmail on a mobile device, be sure to include "mobile" or your specific phone in the search. If you cannot find the information you need, try adjusting the keywords you are using in your search.

Articles (11)

Pinned Article Add MIX (Gmail) Account to Mobile Device

Learn how to connect your MIX (Gmail) account to a mobile device.


Have a question about your MIX Gmail account? Start with the MIX FAQ!

WVU Email is Getting Flagged as Spam

An instructor's email to a student's MIX account may sometimes be flagged as Spam, causing the student to miss an important communication. It is a good practice to add a filter to your MIX Gmail account to prevent an instructor's email from ever being flagged as Spam.

MIX Email Information for Former Students

How former students should access MIX Gmail.

Email Forwarding in MIX Gmail

How to forward incoming emails from your student Gmail account to another email account.

Bounced Emails from Student Gmail Address

What to do if you're receiving bounced emails from a MIX Gmail address (

Connect MIX Gmail to Outlook 2016 for Mac

Directions for MIX Gmail users wishing to connect to their accounts through installed Outlook clients

Google Mobile

Learn about Google Mobile.

Seeing Someone Else's Email From MIX

What to do if when you try to access your MIX Gmail account, you are taken to the Gmail account of someone else.

MIX Gmail Prompts You To Re-enter Password

Learn what to do if MIX email prompts you for your password.

Use MIX Email with Windows Outlook Client

MIX users may configure Outlook to connect to their account.