Knowledge Base

Categories (14)

Information for WVU employees who may need to work from home.

Faculty can find more information about Contingency Planning at

Additional information and updates can be found at . Learn more about the return to campus at .

Information about WVU Login accounts and Duo two-factor authentication.

Information about Office 365 Outlook, Zoom, MIX Gmail, instant messaging and file sharing.

Information about telecommunication services, Cisco phones and voicemail.

Information about managing your WVU Mountaineer Card and Mountie Bounty.

Information about eCampus, STAR (Banner), instructional technology and other academic resources.

Information about systems and resources that support business or administrative functions.

Information about libraries, residence halls, admissions and other campus resources.

Information about software, printing and copying, computer purchase and repair.

Information about high performance computing, WVU+kc, grants, surveys and IT support for research.

Information about wired and wireless access, remote access and network configurations.

Information and services for alumni, parents and guests.

Unit-specific information for WVU colleges, departments and regional campuses.

How to find answers in the knowledge base and submit requests through the service catalog.